My Approach as a Program Leader
As a program leader, I create space that is conducive to a positive work culture. This results in a sense of ownership and belonging among team members. My approach has proven valuable to groups that are navigating change.
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When it comes to building teams, trust is number one. I foster a “fail-forward” mindset. I give team members opportunities to share progress and gather input early and often. The feedback loops I implemented at American Family Insurance built trust among team members and across departments.
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I offer training designed to help participants build connections, skills and resources for success at work.
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When I arrived at American Family Insurance, an Agile transformation was underway. To create the content strategy program, I started out by building relationships with my team and with stakeholders.